Logo

Have a question? We probably have answers!

Setup guides, troubleshooting, battery care, mounting compatibility, and FAQ for Outbound Lighting bike lights including the Trail Evo, Portal Helmet Light, Hangover Helmet Light, Blade Tail Light and Detour Road Light.

Shipping

Where is my order?

Check your email for this header "your order has shipped" with the tracking number inside. If you haven't seen it in a few days, chances are it is sitting in a spam folder, annoyingly. If you haven't seen the "your order has shipped" it is most likely on backorder as we try and build these lights as fast as we can. Check the product page as we attempt to keep an accurate gauge on when the orders should ship.

Previous

Can I change my order?

Next